Privacy policy

Data controller

PROACTIV, S.L.. Tax ID (NIF): B59343673. Registered address: C/ Aribau, 168-170, ático, 08036 Barcelona, Spain. Email: info@proactiv.es.

What data we process

Like any website, the server logs technical data from each visit (for example, your IP address and browser) to keep it running and secure. This data is kept only for as long as necessary.

If you email us at info@proactiv.es, we use your details only to reply to you.

If you buy tickets, you do so through OneBox, which processes your data under its own privacy policy.

Waiting list for tickets

If you sign up, we store your email address, the language you use on the site, your IP address, the dates you signed up and confirmed, and which boxes you tick, so we can email you when WONDAIR PARK tickets go on sale. Emails come from MiTaquilla, Proactiv's ticketing platform. The legal basis is your consent, which you can withdraw at any time using the unsubscribe link in every email or by emailing info@proactiv.es.

The list is for people aged 18 and over. If you do not tick the promoter box, we keep your details until tickets go on sale and we have let you know, and delete them by 31 January 2027 at the latest. If you already get MiTaquilla emails, that does not change.

If you tick the promoter box, PROACTIV, S.L. (tax ID B59343673), the promoter of WONDAIR PARK, uses your details to email you marketing communications about other events that may interest you, including MiTaquilla events. We use them for this until you withdraw your consent; after that, we keep the proof that you gave it, with access restricted, for the periods required by law.

If you tick the Sony box, your details are passed to SONY MUSIC ENTERTAINMENT ESPAÑA, S.L. so that it can send you marketing messages, news, events and releases. From then on Sony is the data controller for them, under its privacy policy, in Spanish (https://www.sonymusic.es/politica-de-privacidad-y-cookies/), which explains how to withdraw your consent and exercise your rights with Sony.

The optional boxes are independent: you still join the list if you leave them unticked. We run the list on Mailchimp (Intuit Inc.), which acts as our data processor and may process data in the United States. That transfer is covered by the EU-US Data Privacy Framework, which Intuit has signed up to.

Analytics and advertising

If you accept analytics and advertising cookies, Google and Meta receive technical data about your visit (pages, clicks, device and IP) to measure the website and the WONDAIR PARK campaigns. If you also join the waiting list, Meta receives your email turned into a code (SHA-256 hash) so we can see which ads brought sign-ups.

This is based on your consent, which you can withdraw at any time in "Cookie settings", at the bottom of every page. The details are in the cookie policy.

Legal basis

Technical data is processed on the basis of our legitimate interest in keeping the website working and secure. Data in your messages is processed because you send it to us so that we can reply.

Who else has access to the data

Hostinger International Ltd. hosts the website on servers in the European Union and acts as a data processor.

We do not sell your data. Apart from the services named in this policy, it is only passed to SONY MUSIC ENTERTAINMENT ESPAÑA, S.L., and only if you tick the Sony box on the waiting list form.

Your rights

You can request access to, rectification, erasure, restriction or portability of your data, or object to its processing, by emailing info@proactiv.es.

If you believe we have not handled your data properly, you can complain to the Spanish Data Protection Agency (aepd.es).

Changes to this policy

If the way we handle your data changes, we will update this policy and the date at the top.